Certificate 03 · 15 hours over 5 days
Emotional Intelligence
Stop the burnout and start the growth. A 15-hour virtual programme led by Dr. Rosy Lidia on staying calm, staying in control and closing deals without losing your peace of mind.
- Duration
- 15 hours over 5 days
- Schedule
- Weekday or weekend batches
- Format
- Virtual (live online)
- Batch size
- 10 to 15
- Level
- All levels
- Certificate
- Emotional Intelligence Practitioner
- Coach
- Dr. Rosy Lidia
Who this is for
Sales EQ: from stressed to the calm advisor
- You are tired of the sales rollercoaster and chasing deals.
- You feel drained at the end of the day with nothing left for your family.
- Your emotions influence your decisions more than you would like.
As you master your internal state, closing becomes a natural result of your presence rather than a struggle of will. Emotional intelligence is the ability to understand, manage and use your own emotions and those of others.
What you will be able to do
- Understand, manage and use your own emotions and those of others
- Switch off the stress of a bad call before you carry it home
- Read the silent cues that tell you what a client is really thinking
- Use the pause to build authority instead of filling silence
- Match your energy to the client's needs so they feel safe saying yes
- Treat a no as data and bounce back quickly
Module by module
| Module | Focus | You practise |
|---|---|---|
| 1 | Foundations of Emotional Intelligence | Mapping how emotions shape your decisions |
| 2 | Self-Awareness: knowing your emotional landscape | Identifying your triggers under pressure |
| 3 | Emotional Regulation: mastering your emotions | State management after a difficult call |
| 4 | Empathy: connecting with others on a deeper level | Reading the room and the unsaid objection |
| 5 | Social Skills: navigating relationships with confidence | The pause, and aligning with the client's state |
| 6 | Applying EI in the Real World | Live scenarios from your own work |
Indicative outline; the exact sequence is set by the coach for each batch.
What is included
- Certificate: Emotional Intelligence Practitioner
- Live virtual sessions with Dr. Rosy Lidia
- Batch of 10 to 15 participants
- Peer-to-peer learning
What you will achieve
- Enhanced self-awareness
- Improved self-regulation
- Stronger relationships, at work and at home
- Increased motivation
- Stronger client relationships
- Better teamwork and conflict resolution
- More effective leadership
- Career advancement
Next batch
- Intake
- New batches open through the year; ask for the current date
- Seats
- 10 to 15 per batch
- Fee
- Fee and instalment options are shared on the counselling call.
Questions about this programme
How long is the programme and how does it run?
15 hours, delivered virtually, in a weekday or weekend batch. You can join from anywhere in India.
What certificate do I receive?
Emotional Intelligence Practitioner, issued by ISPD.
Do I need a sales background?
No. The programme is framed around sales pressure, but the skills apply to any role and any relationship.
Can I pay in instalments?
Instalment options are discussed on the counselling call.
Can my team take it together?
Yes. It works well as an in-house programme. See corporate training or ask on the call.
Ready to start?
One call and we will tell you whether this is your gap, or whether it is technique.